[CMF-checkins] CVS: Products/CMFTracker/help - AdministratorMigratesIssues.stx:1.1 AdministratorReviewsHistory.stx:1.1 Overview.stx:1.2

[Tres Seaver]

Update of /cvs-repository/Products/CMFTracker/help
In directory cvs.zope.org:/tmp/cvs-serv31890

Modified Files:
	Overview.stx 
Added Files:
	AdministratorMigratesIssues.stx 
	AdministratorReviewsHistory.stx 
Log Message:
 - Touch up goals;  add admin use cases. 
 
=== Added File Products/CMFTracker/help/AdministratorMigratesIssues.stx ===
"Administrator Migrates Issues" Use Case

  Actors

    - Administrator

  Goal

    - Provide a migration target for existing "Collector",
        http://classic.zope.org:8080/Collector
      and "Tracker",
        http://www.zope.org/Members/klm/Tracker
      issues.

  Preconditions

    - One or more issues has already been
      created in either the Collector or in a pre-CMF Tracker.

  Main Flow

    1. Administrator invokes the conversion script appropriate
       to the issue source;  the system queries the source for
       issues, and loads them one by one as CMFTracker issues,
       mapping the appropriate metadata for the source issues.


=== Added File Products/CMFTracker/help/AdministratorReviewsHistory.stx ===
"Administrator Reviews History" Use Case

  Actors

    - Administrator

  Goal

    - Ensure that issues receive appropriate and timely resolution.

  Main Flow

    1. Administrator selects from a set of reports which summarize
       the status and history of issues submitted to the tracker.


=== Products/CMFTracker/help/Overview.stx 1.1 => 1.2 ===
   Goals
 
-    - Allow site members to view, search, and create content related
-      to issues using the same tools and techniques used to with
-      other CMF content.
-
-    - Provide a migration target for existing "Collector",
-         http://classic.zope.org:8080/Collector
-      and "Tracker",
-         http://www.zope.org/Members/klm/Tracker
-      issues.
+    Submitter
+
+      - Build descriptions of issues such that the teams
+        responsible for them can understand, evaluate, and resolve
+        them expeditiously.
+
+      - Get a quick resolution for such issues.
+
+    Supporter
+
+      - Minimize the time any issue remains "on the supporter's
+        plate."
+
+      - Capture all data relevant to the resolution of an issue
+        in a form which eases future handling of similar issues.
+
+    Administrator
+
+      - Provide a migration target for existing "Collector",
+           http://classic.zope.org:8080/Collector
+        and "Tracker",
+           http://www.zope.org/Members/klm/Tracker
+        issues.
+
+      - Ensure that issues receive appropriate and timely resolution.
 
 
   Use Cases
@@ -29,6 +45,11 @@
     - "Correspondent Adds Note to Issue":../CorrespondentAddsNote.stx
 
     - "Supporter Closes Issue":../SupporterClosesIssue.stx
+
+    - "Administrator Migrates Issues":../AdministratorMigratesIssues.stx
+
+    - "Administrator Reviews Issue
+      History":../AdministratorReviewsHistory.stx
 
 
   Design Notes