[Zope] troubleshooting instance that won't serve pages

[Florent Guillaume]

To get clear error messages, you may start your Zope mono-threaded and
foregrounded by doing:
  bin/zopectl fg
instead of the usual:
  bin/zopectl start  or  bin/runzope

Florent

Catherine Devlin  <catherine.devlin at gmail.com> wrote:
> Hi!  I need suggestions in troubleshooting one of my Zope instances. 
> It acts like it's starting fine, whether I start it from the command
> prompt ("ZServer HTTP server started... Port: 8080") or as a Windows
> service.  But trying to access any page that it should serve only
> gives "The page is currently unavailable".
> 
> I need some information on what is going wrong, but the places I've
> checked aren't helping.
> 
> Things I have checked:
> - The URL is correct, and using the hard-coded IP address doesn't help.  
> - The port number I'm trying to get to (8080) is the same one Zope
> reports when it starts.
> - Firefox and Internet Explorer fail equally.
> - A process is listed in the Windows Task Manager.  It appears when I
> start Zope and disappears when I stop it.
> - The Windows Event Viewer shows no events related to Zope.
> - I set the logger level in /etc/zope.conf to ALL for <eventlog>,
> <logger access>, and <logger trace>, and restart the instance, yet the
> final entry in /log/event.log is simply "2004-12-15T15:12:35 INFO(0)
> Zope Ready to handle requests".  /log/Z2.log and /log/trace.log show
> nothing.
> - Running "netstat" shows nothing claiming port 8080 - which might
> explain why the page won't come up - yet it doesn't tell me why!
> - Of course, I can't access the through-the-webpage Zope log... 
> 
> I am out of troubleshooting ideas!  I don't know where else I can
> look.  Is there anyplace else I can look for a hint of what's
> happening?
> 
> Thanks so much for your help!  
> - Catherine
> -- 
> http://profiles.yahoo.com/arcticturtle
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Florent Guillaume, Nuxeo (Paris, France)   CTO, Director of R&D
+33 1 40 33 71 59   http://nuxeo.com   fg at nuxeo.com